Have you seen swan-shaped towels displayed on beds, raised petals across your floor or chilled wine in your suite? This is a display of perks by hotels for their guests. If you’re interested in hospitality, tourism, and management, a hotel management degree is what you may be interested in. Centennial College offers a practical and valuable college education in its Hospitality Management – Hotel and Resort (1807) program.
The four semester program in the School of Hospitality, Tourism and Culture at Centennial caters to the needs of the hospitality industry, focused on hotel and resort administration. Since this is a management course, students will delve into various departments within hotels and resorts such as food and beverage, facilities and housekeeping, events and catering, human resource planning, marketing and promotions, financial management, and over general site management. Therefore, students can easily get into different professions and work within the hospitality industry, and get hired by hotels and resorts.
Here is an in-depth look at the courses and program highlights:
Front Office Operations: Known as the -heart- or -nerve centre- of hotel operations, students will learn the processes of guest reservations and front-line customer service
Housekeeping & Facilities Management: The physical attributes of hotels affect the overall guest experience, so students will learn about the operations, efficiencies, and solutions to cleaning and building maintenance, cleaning products and equipment inventories, and heating, ventilation and air conditioning systems
Principles of Food, Beverage & Labour Cost Controls: a managerial perspective in food service operations, as they relate to cost controls, balances, inventories, and waste management
Introduction to Hospitality Accounting: related to other courses, this one will focus on the financial well-being of a business where costs will be examines in accounting reports
Hospitality and Tourism Marketing: studies in marketing with a focus on the hospitality and tourism industry, including vacation packages and promotions, customer management systems as used in hotels, and events and promotions practices
Hotel Sales and Marketing: a specific course on the customer relationship and sales area in marketing and how customer relationships drive sales and grow profit in the long-term
Special Events Practicum: an interactive in-class discussion with cases and practical application as it pertains to catering and special events management
Hotel & Resort Field Placement: further hands-on training Is provided with full day experience at real employers within the industry
Customer satisfaction and hospitality standards are raised by the Hospitality Management – Hotel and Resort program. equips students with the academic and practical training required in the hospitality industry, specifically in hotel and resort operations. The mixture of business-focused courses and hospitality principles help graduates find a broad list of job openings within the industry.
Getting people to come to your hotel should be easy, but with the recession it’s more difficult than it was in the past. There are still just as many hotels, but there aren’t as many people taking holidays because of the cost. More and more people who do travel are taking staycations, where they remain very close to home, sometimes even in their own town. These can be beautiful and they can be a lot of fun, but as a hotel owner you need to remind people of that. You also need to pull in the people who come from other areas so that they will stay at your hotel instead of going to another one. One of the ways that you can advertise your hotel and all that you have to offer is by offering great deals and great specials to customers who have stayed with you before. By contacting them and asking if there is anything that you can offer them they might be enticed to come back to your hotel, especially if they had a good experience with you the first time. You can also increase the efforts that you make where public relations are concerned. Inviting a travel writer to stay overnight for free is a good way to get a good review, and that’s advertising that’s virtually free.
When you advertise, you want to be sure to let people know what sets your hotel apart. If you offer a great amenity that’s not that common, or is common but you offer it at a great price, let people know. If you have won awards or if you pride yourself on something specific, make sure you tell people. They want to know why they should spend their holidays with you, and you’ll need to tell them so that they can make their choice. You won’t win over everyone that way, but you’ll get a lot more business with a good advert than you’ll get with one that you didn’t put that much time into, so make the effort to let your advert really stand out. It’ll be worth the time and the money that you put into it.
A hotel general manager is the formal title held by business executives in the hotel industry. A hotel manager is an executive manager in a hotel who is accountable for hiring management team, managing hotel staff, budgeting, creating and enforcing business objectives and goals, managing projects and renovations.
Listed below are some common interview questions that come up again and again during interviews for the post of Hotel general manager.
1. What are the typical roles and responsibilities of a hotel general manager?
The post of a hotel general manager is very crucial for each and every hotel. They have to perform large number of important roles and responsibilities such as preparing a yearly budget and submitting it to the hotel owner. The responsibility of employee terminations and new hires rests on the shoulder of a general manager. He or she also decides the best rate for any given day, night, weekend or special event. They even set hotel service standards as well as choose extra services or amenities to make the hotel more appealing to travelers.
2. What occupation specific tasks have you performed up till now?
The business related tasks which I performed in my previous hotel include training newly recruited assistants, creating and delivering the payroll records, managing records of employees, motivating employees and managing different programs and seminars to increase efficiency of workers. I even handled and coordinated the food and beverage operations.
3. What is your area and level of expertise?
The employer is just interested in knowing your areas of proficiency. You can say that I have specialization in financial and strategic planning, profit and loss management, hotel administration, accounts maintenance, marketing, housekeeping, food and beverage management, catering and maintenance.
4. What qualification do you possess for this post?
Just tell about your general qualification including post graduation, graduation and high school along with the year of passing. Apart from this you also have to reveal your professional course. Just state the degree or certification course that you may have undertaken.
5. What is your weakness?
Well, you have to put an optimistic turn on something negative. Like in weakness you can say that I am too focused toward my work and I think I should take out time for myself.
During the course of an interview, you may be asked various questions. Just one bad answer can stand out and cost you the job. So be careful while you appear for an interview.
One of the reasons boutique hotels are so popular is because they directly oppose the accepted hotel normality of hundreds of rooms and bland service. Their refusal to treat guests as anything other than honoured visitors means that they spend time, money and energy developing a hotel where you feel comfortable and at home. This can only really be achieved with low room numbers.
Hotels in this sector have discovered that travellers are willing to pay for accommodation that is different in design and where even full occupancy means they’re not queuing for breakfast or waiting for room service to answer the phones. Instead, fewer rooms means more space and better service, and an increasing number of travellers are taking this option.
Space is important to travellers, particularly those for whom the hotel is an integral part of the experience. Whilst other holiday makers or business travellers simply use a hotel as a base for sleeping and eating, boutique hotel guests want to feel that they can spend the morning drinking coffee and reading in the public areas without feeling like a nuisance, or relax by the pool without worrying about fighting for poolside space with other guests. By taking a definite decision to reduce the number of bedrooms so that each room has more space and by fashioning public areas that guests actually want to use, boutique hotels create a unique atmosphere that appeals to guests.
Boutique hotels are often based in older, traditional buildings where creating larger guest rooms means considerable changes to the internal design of the building. Sympathetic architectural changes can be achieved with careful planning and this allows hotel owners and their designers to maintain and incorporate original features into a more modern, spacious room design. From keeping original windows to fitting the most modern of bathrooms, clever design allows these hotels to provide fewer rooms, whilst at the same time preserving the essential features of the building.
The smaller the number of guests, the better the service can be. This is a concept that’s fully understood by the boutique industry and it strives to ensure that standards of service are exceptional. Any contact that the guest has with a member of staff should be a positive one and, in many cases, members of staff are trained to anticipate guests’ needs, ensuring that they are comfortable asking for anything, including help with activities outside the hotel as well as the facilities within it.
Lowering the number of rooms in a hotel, combined with good design, quality fittings and excellent service all combines to make a hotel unique and that’s what today’s travellers want.
PROVAB TECHNOSOFT, a leading online reservation system development company, provides innovative solutions like travel reservation system, airline reservation system and online reservation system to customers across the globe. We develop hotel reservation system , car reservations system, RIA rich internet applications, custom application development and hotel reservation engine.
HotelsPro, Tourico Holidays, Travco, DOTW and Miki Travel are considered in some of the leading hotel consolidators across the globe. For travel management companies, its a lot faster to connect with these hotel APIs for real time availability and book online as per customers request on click of a button. Cancellations and amendments are also managed online as well. From customer support perspective, the cost of handling hotel API based transactions are much lower and bookings are more efficient as its done in real time.
Hotel Reservation Systems is a multi-lingual, web based online reservation systems for travel management companies. This hotel reservation engine comes with B2C (Business to Customers) and B2B (Business to Business) modules to cater end clients and agents as well. The online booking systems is compatible for 23 hotel xmls including GTA, Kuoni, Hotelbeds, Tourico, Travco, Special Tours, HotelsPro, Path Finder, Miki Travels, Sun Hotels, Darina Holidays, DOTW, Asian trials and Versys. The online reservation engine (B2B, B2C, B2B2C) is a feature rich, robust and scalable web based OTA solution for leading travel companies, where in the return data from GTA, Kuoni, Hotelbeds, Tourico, Travco, Special Tours, HotelsPro, Path Finder and Versys, merged into one XML feed using our proprietary algorithm to get various sorting options from a total of over 100,000 hotels worldwide.
Hotel API provides following:
Best experience for end customers – there are several hotel apis available, which can be integrated on any hotel booking system. Hotel APIs including GTA Travel, Hotelbeds, HotelsPro, Travco, Tourico Holidays, DOTW, Miki Travel provide hotel inventories in multiple languages and power thousands of hotel booking system across the globe. User can search & book the hotels on multiple criteria like location, pricing, offerings and discounts.
More revenue With hotel inventories available through hotel APIs, hotel booking system owners can now focus more on the marketing & sales activities, rather than negotiating the contracts with the hotels directly.
Branding using these hotel APIs, the hotel portal owners can sell the hotel inventory under their brand. More over, they can also create the white labels and share it to B2B agents to do the sales.
Below are some of leading Hotel API /XML Suppliers:
GTA Travel XML
Tourico Holidays XML
Jac Travels XML
Special Tours XML
Jumbo Tours XML
To know more about us, please visit . You can call us at +91.80.40593555 and email us at
It seems as if you cant turn around anymore without running into something “green.” Nowhere is that more true than in lodging. Green hotels or at least, those calling themselves green are sprouting up everywhere, and travelers are becoming increasingly more aware of what to look for and how to judge whether or not a green hotel actually is well, green!
You want your guests to know without a doubt that theres no green-washing happening at your green hotel. Ive put together a green hotel checklist so you can see how your property stacks up. Does your property have:
Staff Buy-In and Ongoing Education: In a truly green hotel, everyone from the front desk staff to the owner and everyone in between fully understands, supports, practices and can communicate the propertys environmental policies.
A Working (and funded!) Energy Strategy: Todays green hotels go beyond just changing a few light bulbs and implementing a linen reuse policy. They analyze their energy efficiency including conducting Energy Star benchmarking — and then seek out and apply for incentives, rebates and loans that allow them to make meaningful changes in their consumption.
A Green Purchasing Plan: From locally-grown organic produce for its banquet salads to environmentally sensitive cleaning products and furnishings, green hotels know where and how to source the most cost-effective earth-friendly products.
Green Hotel Certification: A green hotel designation from a certifying body that does on-site audits assures your guests that your property has met rigorous environmental standards.
Specialized Marketing: Green hotels recognize that expertly targeted internet marketing is vital to their ongoing success in an increasingly competitive industry.
So how does your property stack up? I know it seems daunting to meet all those requirements, to track down trustworthy, LEED-Accredited Professional advisors, find rebates and incentives, train everybody, and still manage to run a lodging facility who has time for that?
Thats why I created EcoGreenHotel to be a one-stop shop. We have trainers, engineers, financial advisors, purchasing and marketing specialists, thousands of quality green products and a certification program to meet the needs of every type and size of lodging facility at all stages in the green hotel process. We are LEED-Accredited Professionals specializing in energy efficiency. We can help your property achieve all of the above in the most cost-effective way possible, and we can start today.
About EcoGreenHotel EcoGreenHotel is a company dedicated to helping lodging facilities address energy and environmental solutions. Sustainability services are strategically designed to help hotels identify incentives, rebates, and grants to allocate toward energy efficient solutions to decrease energy costs and achieve the Triple Bottom Line. EcoGreenHotel also offers Energy Star Benchmarking and Energy Efficiency Analysis. For further information visit www.EcoGreenHotel.com or call 888.229.0213.
Scabies happens to be one of the most discussed communicable parasites on the web. Loads of posting are dedicated to the subject and there are people who claim to receive the infestations from their hotel beddings. There is a myth that scabies is a disease confined to the poor countries, however it has to be realised that there are 300 million cases of scabies each year, out of which 1 million cases are reported from United States itself.
Scabies on humans is caused by parasites known as Sarcoptes scabiei var. hominis. The adult female mite would burrow into the upper surface of the skin and deposit eggs. With this reproductive cycle under the skin, the infestation can cause itchiness and rash. The symptoms are known to appear about 2-6 weeks after the initial exposure and can appear sooner if the individual has been infected before. The condition is known to spread through direct skin contact, even if the infested individual does not show any symptoms.
As reported by the Centre for Disease Control and Prevention (CDC), scabies could be passed on by prolonged skin contact, however in case of Norwegian scabies; the infestation could be passed by brief exposure to the bedding or the clothing of the infected individual. There have been cases where people have contracted scabies from the rooms of well-known motels. There are thousands of hits on the internet with the search term -Scabies from Hotels’. At the same time as direct skin transmission is the most prevalent mode, hotel beddings seem to be overlooked and highly under diagnosed.
There are numerous different ways to kill scabies naturally instead of using dangerous chemicals such as permethrin. If your looking to kill your scabies with 3 items from your grocery store within 24 hours you should Visit
As an alternative to packaged travel services, is booking your own. Air carriers are offering very reasonable flights and availability is strong. By booking your own trip online, you can stay nearest to all the sites and attractions you want to see. For instance, while it may be desirable to stay in a strange motel South of Vancouver, the travel times may waste a lot of time you could be spending visiting downtown Vancouver, or to have enough time to take the ferry over to Victoria. Staying right on the ski hill may be the perfect place for an avid skier, but for someone who may only endure skiing for one or two days, being stuck on the ski hill can be a real downer.
This summer the beauty of Banff, Kananaskis, Sun Peaks, Vancouver, Victoria, Muskoka, Quebec, New Brunswick and St Johns awaits travellers to Canada. If you’ve already visited the Rocky Mountains and British Columbia, you may finally choose to visit the east coast of Canada.
After you’ve booked your airlines flight and car rental, you’ll want to decide on which Canadian are best. If you’re visiting Banff, you will want to ensure your hotel has air conditioning. Most hotels in Banff Alberta do not have air conditioning. The temperatures are moderate or cool for most of the year, but in summer it can be very warm. From experience I can tell you it is worth it to book a hotel room with air conditioning. Luxury hotels only cost a little more and many have extra features you’ll enjoy, including swimming pools, spas where you can get a massage, workout facilities, big comfortable bathrooms and excellent restaurants. Many hotels offer packages that may include tickets to local events and attractions.
Those visiting Toronto and Montreal can enjoy hotel packages that include deals and price breaks on local attractions such as the CN Tower, coupons for casinos, full free breakfasts and more. are worth the extra price. The comfort and good night’s sleep you’ll get can make the difference between a real vacation and a night at a wild rave party. Low budget hotels are often tough on the nerves and security may be an issue.
This year, custom design your own Canadian vacation. If you want to move from city to city, let’s say Calgary for a couple of days and then move onto Banff, you can do so. With a packaged vacation, you will be stuck at one location. Multiple locations can add another measure of change and stimulation that you need on your vacation.
PROVAB TECHNOSOFT is a leading Travel Booking Engine Development company, develops the flight booking engine, hotel booking engine and car booking engine for global clients.
As a leading travel technology & consulting company, we provide comprehensive technology and internet marketing solutions for travel companies, tour operators, leading hotels, distribution / nodal companies that help our clients to succeed in rapidly changing environment. Our travel booking engine is a framework based web application with comprehensive B2B, B2C and Admin modules defined on three tier architecture. Please have a look at following link:
We develop following to cover the entire spectrum of technology solutions in travel domain.
Flight / Airline Booking Engine (Amadeus, Sabre, Galileo, Worldspan, Travelport integration)
Hotel Booking Engine
GTA, TravelCube, HotelBeds, HotelsPro, Tourico, Travco, Agoda, Booking.com, Expedia, Jac Travels, TransHotels integration
Holiday Packages Booking Engine
Car Booking Engine
Bus Booking Engine
Third Party API Integration
Own Inventory Reservation System (B2B/B2C/B2B2C)
While Label Product
SEO & Social Media for Travel Domain
Hotel API Integration Solutions (Latest Project: www.holidaysworld.in)
Holiday World is one of the leading online hotel booking search engine. Its been integrated with four APIs – GTA, Kuoni, Hotel Beds and Tourico. Features like search and sort by various parameters, enable users to book significantly discounted accommodation at more than 96000.00 hotels in 15,000 destinations across 190 countries. Please have a look at:
To know more about us, please visit . You can call us at +91.80.40593555 / +1.323.300.5649 and email us at
IN : +91-80-40593555
USA : +1-323-300-5649
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Airline Booking System, Flight Booking System, Airline Booking Systems, Airline Reservation System, Holiday Packages Booking Engine, Car Booking Engine, Bus Booking Engine, Third Party API Integration
Tags : Amadeus Software, Amadeus GDS, Amadeus Airline, Amadeus Hotel, Amadeus Booking System, Amadeus API, Amadeus Travel Software, Amadeus XML, Amadeus Airline Reservation System, Amadeus Integration
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Paris, the dream holiday destination of many, is a leading cultural and financial centre that attracts leisure as well as business travellers. Known for its fashion industry, Paris is amongst the most visited cities across the globe. Due to the high inflow of visitors almost every day, finding a suitable accommodation in Paris is not an easy job. Besides, a traveller wants a hotel that not only offers low room rents, but also good facilities. If you are planning a trip to Paris, spend some time in searching for suitable hotels in Paris well in advance.
There are many things a traveller needs to keep in mind while finding a hotel with reasonably low rates and all the basic amenities. There are many hotels in Paris that offer great hotel deals as well as seasonal discounts. One of the best ways to book a hotel is by referring to online hotel directories and comparing the different hotel rates in order to find the least expensive one. A number of Paris hotels that offer comfortable and economical accommodation are listed on many of these online booking sites. There are some tips to look out for the most suitable accommodation in Paris.
Comparing The Rates Online: For finding the best hotel deal, you must always compare and contrast between various hotels in Paris in terms of discount offers and available deals before making the final reservation. Various discount hotels offer off-season discounts to make the stay comfortable and affordable.
Checking The Hotel Amenities: It does not mean that if you are paying less then you get a hotel without basic amenities. There are many discount hotels in Paris that offer all modern amenities at most competitive prices. You must ensure that the hotel you opt for meets all your expectations.
A number of l companies offer online reservation of hotels free of cost. They do not charge any fees and only ask for your credit card details for booking confirmation. Hotels Online is a renowned name amongst several online hotel booking companies in today’s market. The company not only provides access to cheap hotels, but also deals in major premier-class hotels that are located worldwide. If you want to know more about discount and luxury hotels in Paris, visit www.hotelsonline.com.